Privacy Policy for Marco Sanitary Home
Effective Date: June 24, 2026
Last Updated: June 24, 2026
1. Introduction
Marco Sanitary Home (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of visitors, customers, suppliers, and business partners. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, submit inquiries, request services, purchase products, or otherwise interact with us through our website and communication channels. The website currently provides product information, inquiry forms, and service request functionality.
This Privacy Policy is designed to comply with applicable laws and international privacy principles, including:
- Pakistan’s Personal Data Protection principles and applicable electronic transaction laws
- General Data Protection Regulation (GDPR) principles for international visitors
- International privacy best practices regarding transparency, consent, security, and user rights
2. Company Information
Business Name: Marco Sanitary Home
Website: www.marcosanitaryware.com
Email: info@marcosanitaryware.com
Phone: +92 325 7010719
Address: Office 1081 Green Line BRT Corridor, Gulbahar, Karachi, Pakistan
3. Information We Collect
A. Information You Provide
We may collect:
- Full name
- Email address
- Phone number
- Company name
- Billing or shipping information
- Project details
- Product inquiries
- Service requests
- Any information voluntarily submitted through contact forms, WhatsApp, email, or phone communications
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Geographic location (approximate)
- Website usage analytics
C. Cookies and Tracking Technologies
We may use:
- Essential cookies
- Analytics cookies
- Performance cookies
- Marketing and advertising cookies
- Session management cookies
These technologies help improve website functionality, user experience, and marketing performance.
4. How We Use Your Information
We use your information to:
- Respond to inquiries and service requests
- Process orders and quotations
- Provide customer support
- Deliver products and services
- Improve website functionality
- Analyze website performance
- Send promotional offers and updates (with consent where required)
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Protect our legal rights and business interests
5. Legal Basis for Processing
Where applicable under international privacy laws, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
6. Sharing of Information
We do not sell your personal information.
We may share information with:
- Website hosting providers
- Payment processors
- Delivery and logistics providers
- Customer support platforms
- Marketing service providers
- Analytics providers (such as Google Analytics)
- Legal and regulatory authorities when required by law
All third-party service providers are required to maintain appropriate confidentiality and security standards.
7. International Data Transfers
As we may serve customers inside and outside Pakistan, your information may be transferred to and processed in countries where our service providers operate.
When such transfers occur, we take reasonable measures to ensure adequate protection of your personal information consistent with applicable privacy laws.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business purposes
- Provide customer support
- Maintain records
- Resolve disputes
- Meet legal, tax, and regulatory requirements
When information is no longer required, it will be securely deleted or anonymized.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
- Destruction
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Object to processing
- Withdraw consent
- Request a copy of your data
- Lodge a complaint with a relevant regulatory authority
To exercise these rights, contact us using the details provided below.
11. Marketing Communications
We may send promotional emails, WhatsApp messages, SMS messages, or marketing communications regarding products, offers, and services.
You may opt out at any time by:
- Clicking the unsubscribe link
- Replying STOP to SMS messages
- Contacting us directly
12. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or external services.
We are not responsible for the privacy practices, content, or security of such third-party websites. Users should review the privacy policies of those websites independently.
13. Children’s Privacy
Our products and services are intended for adults and business users.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.
14. Cookies Policy
By continuing to use our website, you consent to our use of cookies and similar technologies.
You may disable cookies through your browser settings; however, some website functionality may become unavailable.
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
16. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Marco Sanitary Home
Email: info@marcosanitaryware.com
Phone: +92 325 7010719
Address: Office 1081 Green Line BRT Corridor, Gulbahar, Karachi, Pakistan